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Glaze Brand Book
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Tone of voice: Human with a touch of humor and glamor
We are humans, talking to other humans. We use short and simple words, normal everyday language, no jargon, robot speak or technobabble. We are the opposite of a bank or an institution.
Our language is often lively and descriptive, with a touch of humor and glamour, in order to make the content more interesting and memorable. You can have fun with it!
At the same time, our tone is also informative and helpful, as we seek to educate our partners.
Our mantra
Our focus is on creating the very best customer service and support for you, your employees, and your guests.
We believe that our work should be meaningful and inspiring. That's why we're passionate about what we do and take pride in seeing Glaze out there in the world, creating value for you and your guests.